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2014 Crusader 360 BHS 15k AC not cooling

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HELP!!!

My main 15k Dometic isn't cooling! We are the 2nd owners so called Dometic and they say no go on the factory warranty(didn't like that). I have had the t-stat on hi, lo and Au but no change. Can hear the unit cycle but the cold pipe isn't cold and it doesn't "pee" water. the fins are clean of any debris and i have checked, cleaned both ceiling filters.......Really don't wanna have to replace a less than 2 yr old AC. Thoughts/suggestions please??

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