2017 25bhs bunk ladder and night shades

The bunk ladder on my 25bhs seems too large. When I hook it over the top bunk, the angle between the ladder and the floor seems pretty big. It's so large, that the bathroom door doesn't clear the ladder. If I make the ladder more upright, the hooks sit above the lip on the top bunk. In Forest River's brochure, the picture seems to show a bunk ladder that when set up would allow the bathroom door to open and close. I was just wondering if any other 25bhs or mini lite 2504s owners have experienced this or if I have the wrong ladder.

Also, neither of my bunk windows have night shades, though that is an option listed on the sticker and the rest of the windows that should have night shades do. I was just wondering if other units were the same or if I have two night shades missing.

Thanks in advance -I've already learned a bunch reading these forums :)